Al Furqan Academy
Al Furqan Academy
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Al Furqan Academy
Academic & OperationsActively Hiring100% Remote

Student Success & Academic Coach

Guide families through onboarding, milestone check-ins, and tutor matching.

  • Worldwide
  • Full-time
  • Experience: 1+ Years
Apply For This PositionAll Open Roles

⚡ Fast application process • Takes less than 3 minutes to submit

Position Overview

About the Role

Become the vital bridge between students, parents, and teachers. As an Academic Coach, you ensure every student thrives on their learning pathway through attentive communication, progress tracking, and proactive support.

Why join Al Furqan Academy’s Faculty?

We value our educators as the heartbeat of our academy. You will be supported by academic coaches, modern digital teaching tools, reliable payout schedules, and respectful students committed to learning the Quran.

Duties & Scope

Key Responsibilities

  • Conduct initial placement orientations and teacher matching for new enrollments.
  • Perform bi-monthly academic check-in calls with parents to review milestones.
  • Coordinate reschedule requests, teacher substitutions, and student pace adjustments.
  • Monitor student satisfaction scores and resolve learning hurdles promptly.
  • Support customer service and parent advisory via email, phone, and WhatsApp.
Candidate Profile

Requirements & Qualifications

  • Exceptional empathetic communication and relationship-building skills in English.
  • Bachelor's degree in Education, Psychology, Communications, or related field.
  • Prior experience in academic counseling, tutoring coordination, or customer success.
  • Organized, tech-savvy, and experienced with CRM and scheduling software.
  • Respectful understanding of Islamic values and family dynamics.
What We Offer

Benefits & Perks

Stable full-time salaried position with paid annual leave.
100% work from home with modern cloud-based operational tools.
Opportunity for rapid promotion into Operations Management.
Friendly, mission-driven team culture centered on mutual respect.

Who Can Apply?

Student Advisors

Empathetic & Organized

Tech-Savvy

CRM & Calendar Masters

Full-time Remote

Flexible Shifts

FAQS

Frequently Asked Questions

Find answers to common questions about our classes, teachers, and the learning experience.

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Learn with Purpose.
Grow with Al Furqan.

Quality Islamic education for all ages, from the comfort of your home.

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